Are the DVDs available in stores?
Are the DVDs closed captioned?
What Region code are the DVDs?
Are there other Region code DVDs available?
Are the DVDs available outside of the US and Canada?
I don’t have a PayPal Account. Can I still order the DVDs?
Can I have my order shipped to an address different from my billing address?
I have a question for PayPal – how do I contact them?
How long does it take to get the DVDs?
Which episodes are being released?
How many volumes are there?
Can I buy each volume individually?
Can I buy a Full Set of Volumes 1-5?
I already bought Volume 1 – can I buy a set of Volumes 2-5?
I have a question not listed here
Click on the BUY NOW!
Are the DVDs available in stores?
No
Are the DVDs closed captioned?
Yes, the DVDs have the option of English subtitles
What Region code are the DVDs?
They are Region 1 – USA and Canada.
Are there other Region code DVDs available?
Unfortunately, right now we only have the rights to produce and distribute Region 1 DVDs. We will let you know if this situation changes.
Are the DVDs available outside of the US and Canada?
Unfortunately, right now we do not have the rights to distribute Region 1 DVDs outside of the US. We will let you know if this situation changes.
I don’t have a PayPal Account. Can I still order the DVDs?
Yes! All major credit cards are accepted without registering with PayPal. Just make selections with "Add to Cart" buttons. To pay by credit card, click “Check out.” To pay using PayPal, click "Checkout with PayPal."
Can I have my order shipped to an address different from my billing address?
Yes. Once you have entered your information, click on Review and Continue. You can then review your information and change the shipping address.
I have a question for PayPal – how do I contact them?
You can call PayPal customer service at 888-221-1161.
How long does it take to get the DVDs?
It usually takes 7-10 business days; shipments to Canada can take longer.
Which episodes are being released?
Thanks to your great support, ALL of the episodes are being released! 56 episodes including the two-hour movie that started it all! To see which episodes are on which volumes, go here.
How many volumes are there?
There are five volumes. You can see which episodes are on which volumes by going here.
Can I buy each volume individually?
Yes – however, you will save money if you buy the Full Set, Volumes 1-5, rather than buying the 5 volumes individually. And if you’ve already bought Volume 1, you can save money by buying the Completer Set, Volumes 2-5, rather than buying the remaining 4 volumes individually.
Can I buy a Full Set of Volumes 1-5?
Yes – and you will save money buying the Full Set rather than buying the 5 volumes individually.
I already bought Volume 1 – can I buy a set of Volumes 2-5?
Yes! We call this Completer Set and you will save money buying this Completer Set rather than buying the remaining 4 volumes individually.
I have a question not listed here
If it is question about the TV show, check out our official fan site at STFBEye.com, our Facebook Page or our Twitter Feed.
If it is a customer service question, please email contact@suethomasdvd.com or send correspondence to
Sue Thomas DVD
530 Los Angeles Ave., Suite 115, #123,
Moorpark, CA 93021 or call 1-888-795-4553, Monday-Friday, 8am-4pm PST.
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